---
title: "Power automate API"
url: "https://docs.ops.center/en/article/power-automate-api"
language: "en"
last_updated: "2025-04-14T08:41:12.984Z"
---

# Power automate API

Estimated reading time: 4 minutes

**What is Power Automate?**  
A Microsoft tool to automate workflows between apps and services for tasks like syncing files, sending notifications, and collecting data.

### **Operations Center Integration with Power Automate**

**Custom Connector:**  
Operations Center offers a custom connector to automate work items on boards.  
Setup involves importing an OpenAPI URL based on your region (e.g., Australia East, US East, etc.).

**Authentication:**  
Uses API keys with service users for secure, non-expiring access.  
Requires client ID + credentials to generate the API key.

### **Supported Flow Types**

**Trigger Work Items from External Events**

Example: Create a work item when an email is received.

Flow Type: *Automated cloud flow*

Key Steps:

-   Trigger: Email received.
-   Action: Create work item (requires `tenantId`, `boardId`, etc.).
-   Add other actions like setting description using email body.

**React to Work Item Changes**

-   Use *Create Webhook* in the custom connector.
-   Triggers when specific changes (e.g., column move) occur.
-   Filter with conditions (e.g., `eventName == BoardPositionChanged`).
-   You can fetch details like column name and send notifications.

### **Advanced Operations**

**Set/Get Correlation String:**  
Use to link work items with identifiers like email conversation ID. Enables updating or appending to existing work items.

**Form Integration Example:**  
Microsoft Forms response triggers Power Automate to:

-   Create a work item (card).
-   Populate fields like description, location, reporter info.

### **Power automate training**

To help you learn how to automate flows in Operations Center using our Power Automate connector, we've created a dedicated training. [**Click here**](https://docs.ops.center/en/article/power-automate-training) to start with the first chapter.

Contact Support If you have questions or need assistance, please reach out to our support team via **OC-Support@genetec.com**.