---
title: "Service users"
url: "https://docs.ops.center/en/article/service-users"
language: "en"
last_updated: "2025-08-11T08:22:05.474Z"
---

# Service users

1 minute read

Feature Note Box  

This feature is available to:

System admins

Click [here](https://docs.ops.center/en/article/roles-and-permission) to read about our roles and permission.

### **Open System settings**

To access this page, use the navigation menu (9 dot menu) located at the top and select System settings.

![](https://cdn-assets.productfruits.com/5a09bc63-94d3-43ba-a288-5524c56226db)

### **Creating service users**

Service users are intended for integration purposes with our API or other service-to-service connections. Please note that UI login is not available for service users.

Creating a new service user involves providing a name and selecting a role, after which the **Client ID** and **Client secret** will be provided in a pop up.

  Warning Box 

The Client ID will be displayed only once and cannot be retrieved after closing the popup.

![](https://cdn-assets.productfruits.com/9eb1fe4e-1219-4dfe-ae55-74eaabfef931)

  Feature Note Box  

By default, service users have no board access and must be added as board members. They are required for **Power Automate** integration and for integrating **Security Center** via the Operations Center Plugin. Click [here](https://docs.ops.center/en/article/setting-up-authentication) to learn how to add them using Power Automate, and [here](https://docs.ops.center/en/article/operations-center-plugin-for-security-center) for setting them up in Security Center.

### **Contact Support**

If you have questions or need assistance, please reach out to our support team via [OC-Support@genetec.com](mailto:oc-support@genetec.com).