---
title: "Setting Up Authentication"
url: "https://docs.ops.center/en/article/setting-up-authentication"
language: "en"
last_updated: "2025-04-14T07:50:58.224Z"
---

# Setting Up Authentication

🔑 **Why This Matters**

Service users keep automation secure, permissions tight, and logs clean. In short, they’re like backstage crew in a theater—critical, but not in the spotlight. Your automation needs permission to interact with Operations Center. We do this with **API keys** from a **service user**, so all actions in Power Automate will be tied to that user.

Watch this video for the full process, or follow the step-by-step breakdown below.

[Embedded content](https://player.vimeo.com/video/1063568075)

### **Operations Center system settings**

Log in to your Operations Center account, head to **System Settings**, and find the **Service Users** tab under **Access**—your gateway to creating a new service user.

![](https://cdn-assets.productfruits.com/35f7ff2f-4720-49fb-8ec9-24593ce51436)

### **Create a new service users**

Name the service user and assign it the **User** role. 

![](https://cdn-assets.productfruits.com/0d4ecaa8-b0ac-45cf-9f14-16b65c3f5ad4)

A popup will appear, revealing two crucial pieces of information: **Client ID** and **Client Secret**. **Save both immediately**—you’ll need them later to set up the connector when we return to Power Automate to create the flow.

![](https://cdn-assets.productfruits.com/150e4038-93ee-47de-9d10-f85b50337e7f)

### **Add the Service User to a Board**

The final step in this section is to add the service user to the **Operations Center board** where you want to automate the card creation flow.

-   **If you already have a board:** Open its settings via the **ellipsis (•••) menu** in the context menu.

![](https://cdn-assets.productfruits.com/c45e214e-e52e-4fa6-bda2-74aefd873cc9)

-   **If not:** Create a new board using **Operations Center’s pre-made templates.**

![](https://cdn-assets.productfruits.com/4b74f8ba-748b-4144-b289-5ff0c7035715)

In **Board Settings**, go to the **Management** section and open the **Members** tab. Click **Assign Role** in the top-right corner, search for the service user created in the previous step, and assign it the **Board Member** role.

![](https://cdn-assets.productfruits.com/386e2885-d546-4ae6-80c2-f368cee7ba73)

With the service user set up, you can now proceed to **Power Automate** and begin creating a flow to generate cards in the selected board.