Introduction to Genetec™ Operations Center

Welcome to this training module. Watch this video for a quick introduction.

Genetec™ Operations Center is a cloud-based work management solution designed to revolutionize how work is digitally managed in security operations by connecting users through intuitive web and mobile apps, providing real-time information and updates, enabling collaboration for teams, and streamlining the documentation process regardless of the type of work being managed.

Benefits of Genetec™ Operations Center

1

User-Focused: Designed to help users perform their work efficiently, across any industry.
2

Targeted Information Delivery: Ensures that the right information reaches the right people to act on tasks.
3

Enhanced Situational Awareness: Provides real-time visibility, allowing teams to see the same details simultaneously.
4

Seamless Collaboration: Enables collaboration across teams and with external partners or contractors.
5

Automatic Data Collection: Ensures that all information is collected for accurate and meaningful reports and statistics.

Engaging with Your Target Audience

Together, we can help your customers revolutionize their operations by saving time and improving efficiency. Genetec™ Operations Center focuses on simplifying existing tasks, enhancing productivity without adding extra work.

Key Questions for Discovery

Are your customers effective in their current operations?
Are they satisfied with their existing systems?
Are there routine tasks that could be automated to save time?

Enhancing Customer Efficiency

To help customers become more efficient, it is crucial to help them increase their own awareness on work and foster collaboration across all teams. Every organization has unique workflows and tools, which can lead to siloed information and diminished communication. Our goal is to break down these silos and support seamless collaboration.

Key Talking Points

Simplification: Emphasize how Genetec™ Operations Center streamlines current tasks, making them more efficient without adding complexity.
Collaboration: Highlight the platform's ability to enhance communication and teamwork, both within and across departments.
Automation: Discuss the potential for automating routine tasks, freeing up time for more critical activities.
Integration: Stress the importance of integrating existing tools and workflows to ensure a smooth transition and better overall efficiency.

Partner Benefits and Value in Application

Engaging in your customers' daily operations will elevate your relationship with them. By providing a system that manages diverse outcomes and supports their leadership with reliable reports, you ensure that customers rely on your team for their long-term goals. Key partner benefits are:

1. Enhanced customer relationship:

Deeper engagement in customers' operations strengthens your relationship and positions your team as a trusted partner.

2. Flexible SaaS offerings:

Genetec™ Operations Center enables multiple recurring revenue streams from a variety of meaningful solutions for your customers

Click here to continue to the next lesson: Operations Center for Work Management.