Help Center
Our new Help Center is ready to help you navigate the Operations Center smoothly. Click the lightbulb icon at the top of your screen to open the menu.
Getting started
At the top, you'll find the Introduction to Operations Center video, which explains key features and introduces our product. Below is a link to our Documentation, which offers detailed information about features and integrations, including Security Center and Power Automate.
Popular help resources
In this section, you gain access:
Guided tours: step-by-step tours guide you through our features and enhance your experience in Operations Center. The tours in this section are URL-based, ensuring the most relevant ones are displayed based on the section you're in. If you're searching for a specific tour and can't find it, use the search box at the top to display all related articles, tours, or demo videos for your topic.
Useful articles: curated to expand your knowledge of Operations Center.
Demo videos: quick overview of our features for those who prefer visual learning.
News section
This section is dedicated to keeping you updated on all new features and improvements.
Feedback
Send us your suggestions and experiences directly, along with screenshots and videos of the app for better clarity.
Contact Support
If you have questions or need assistance, please reach out to our support team via OC-Support@genetec.com.