This course introduced you to Genetec™ Operations Center, a cloud-based Work Management System designed for security operations. You explored how the platform streamlines task management, fosters real-time collaboration, and automates reporting to drive operational efficiency.
Overview of Operations Center: The system integrates workflows, enhances situational awareness, and supports cross-team collaboration via web and mobile apps.
Customer Value: Operations Center simplifies tasks like dispatching, tracking, and reporting while breaking down communication silos, making it a valuable solution for any industry.
Sales Strategy: You gained the language and discovery tools to effectively communicate the system’s benefits, engage with customers, and showcase its impact on operational efficiency.
Work & Resource Management: The course covered Kanban work management principles and the significance of managing resources such as people, equipment, and places.
Moving forward, you'll dive into the next course, which covers core use cases for Genetec™ Operations Center.
For support, contact OC-Support@Genetec.com.
