Power automate API

What is Power Automate?
A Microsoft tool to automate workflows between apps and services for tasks like syncing files, sending notifications, and collecting data.

Operations Center Integration with Power Automate

Custom Connector:
Operations Center offers a custom connector to automate work items on boards.
Setup involves importing an OpenAPI URL based on your region (e.g., Australia East, US East, etc.).

Authentication:
Uses API keys with service users for secure, non-expiring access.
Requires client ID + credentials to generate the API key.

Supported Flow Types

Trigger Work Items from External Events

Example: Create a work item when an email is received.

Flow Type: Automated cloud flow

Key Steps:

• Trigger: Email received.
• Action: Create work item (requires tenantId, boardId, etc.).
• Add other actions like setting description using email body.

React to Work Item Changes

• Use Create Webhook in the custom connector.
• Triggers when specific changes (e.g., column move) occur.
• Filter with conditions (e.g., eventName == BoardPositionChanged).
• You can fetch details like column name and send notifications.

Advanced Operations

Set/Get Correlation String:
Use to link work items with identifiers like email conversation ID. Enables updating or appending to existing work items.

Form Integration Example:
Microsoft Forms response triggers Power Automate to:

• Create a work item (card).
• Populate fields like description, location, reporter info.

Power automate training

To help you learn how to automate flows in Operations Center using our Power Automate connector, we've created a dedicated training. Click here to start with the first chapter.

Contact Support If you have questions or need assistance, please reach out to our support team via OC-Support@genetec.com.