Data Normalization and Setting Aliases

Building a new dashboard

Welcome to Operations Center

Discover board views

Included Third Party Software

Discover card structure 

General board settings

Customise cards

Discover map preview

Recurring cards

Operations Center Plugin for Security Center

Creating work requests

General settings

Members

Invites

Sign-in providers

Service user

System categories

System tags

Notifications

Introduction to Operations Center Integrations

Help Center

Introduction

Operations Center system architecture

Microservices

Linking of entities

Operations Center authentication

Login providers

Automation API

Introduction to Genetec™ Operations Center

Operations Center for Work Management

Operations Center's licensing

Subscription management

What is included

Checklists templates

Link cards

System design and deployment

Operations Center for Security Dispatching

Operations Center Vs CAD

Glossary

Operations Center for Asset Management

Course recap

Board and Resource Filters

Manage your resources with Operations Center

Resources settings

Assign board roles to users or groups 

Manage Board Resources in Operations Center

Assign resources to cards

Operations Center Mobile App

Create tags 

Create custom fields

Customise boards

Create categories

Introduction to Positioning, Architecture, and Licensing

Invite members to a system

Roles and permission

Operations Center for Resource Management

How to position Operations Center?

Open card details

Comments, files, checklist, and audit tabs

Course Recap: Introduction to Genetec™ Operations Center

Create cards to visualise your projects, tasks and work

Create your first board

Operations Center's architecture

Intro to Operations Center Use Cases

Power Automate Training

Setting Up Authentication

Setting Up the Custom Connector

Turning Microsoft Forms into Actionable Cards Part I

Creating & Customizing Dashboard

Dynamic Data Filtering with Parameters

Board templates

Turning Microsoft Forms into Actionable Cards Part II

Data Source for the Weekday Widget

Setting Up the Dashboard

Using webhook to kick off workflows based on card changes

Dashboards in Operations Center

How to use the custom connector

Start by creating a board

Operations Center Training

Power automate API

Start here for a quick introduction to the basics.

Introduction to Operations Center

Learn about boards and cards in Operations Center.

Getting started

View and edit card details

Get your team involved in Operations Center to collaborate and stay aligned. 

Invite your team

Learn about board views and card layouts.

Discover views and layouts

Start engaging in real-time awareness and communication with your team.

Resources in Operations Center

 Work together seamlessly and stay aligned in real-time.

Collaboration & communication

Transform your board to meet your team's needs.

Board settings

Learn about Linking Cards, Recurring Cards, and Checklist Templates.

Advanced features

System Settings

Access

Cards

Resources

Discover Operations Center’s integrations with Security Center and Power Automate.

Integrations

Discover Operations Center’s integrations with Security Center.

Security Center

Discover Operations Center’s integrations with Power Automate.

Power automate

Integrate and automate external systems using our API.

API documentation

System architecture

Authentication

Help

About

FAQs

Version log

Oct-Nov 2024

Access all our training materials, from introductions to practical walkthroughs.

Trainings

Technical Sales Training

Use cases

Dashboards

Bring your work into Operations Center

<div class="raw-html-embed"><meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Feature Note Box</title>
<link href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.4/css/all.min.css" rel="stylesheet">
<style>
  .article_note_new {
    width: 100%;
    height: auto;
    background: rgba(255, 255, 255, 1);
    color: #454245;
    padding: 15px 10px 15px 20px;
    border: 1px solid #ddd;
    border-radius: 8px;
    display: flex;
    flex-direction: column;
    margin-top: 30px; /* Increased space on top */
  }

  .title_container {
    font-size: 16px;
    font-weight: bold;
    margin-bottom: 7px;
  }

  .subtext_container {
    margin: 5px 0;
    display: flex;
    align-items: center;
  }

  .subtext_container i {
    font-size: 15px;
    margin-right: 5px;
    color: #454245;
  }

  .subtext_container span {
    font-size: 14px;
    color: #454245;
  }
</style>

<div class="article_note_new">
  <div class="title_container">This feature is available to:</div>

  <div class="subtext_container">
    <i class="fas fa-crosshairs"></i>
    <span>System admins</span>
  </div>
  <div class="subtext_container">
    <span>Click <a href="https://docs.ops.center/en/article/roles-and-permission" target="blank">here</a>
    to read about our roles and permission.
    </span>
  </div>
</div>
</div><h3><strong>Open System settings</strong></h3><p>To access this page, use the navigation menu (9 dot menu) located at the top and select System settings.</p><figure class="image"><img src="https://cdn-assets.productfruits.com/5a09bc63-94d3-43ba-a288-5524c56226db"></figure><p>&nbsp;</p><h3>&nbsp;</h3><h3><strong>Creating service users</strong></h3><p>Service users are intended for integration purposes with our API or other service-to-service connections. Please note that UI login is not available for service users.</p><p>Creating a new service user involves providing a name and selecting a role, after which the <strong>Client ID</strong> and <strong>Client secret</strong> will be provided in a pop up.</p><p>&nbsp;</p><div class="raw-html-embed">



  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Warning Box</title>
  <style>
    .warning-box {
      background-color: #ffe6e6;
      border: 1px solid #ff4d4d;
      color: #ff1a1a;
      padding: 15px;
      border-radius: 5px;
      font-family: Arial, sans-serif;
      font-size: 14px;
      margin-top: 20px;
      line-height: 1.5;
    }

    .warning-box strong {
      font-weight: bold;
    }
  </style>



  <div class="warning-box">
    The Client ID will be displayed only once and cannot be retrieved after closing the popup.
  </div>



</div><figure class="image"><img src="https://cdn-assets.productfruits.com/9eb1fe4e-1219-4dfe-ae55-74eaabfef931"></figure><p>&nbsp;</p><div class="raw-html-embed">


  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Feature Note Box</title>
  <link href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.4/css/all.min.css" rel="stylesheet">
  <style>
    .note_box {
      width: 100%;
      height: auto;
      background: rgba(240, 248, 255, 0.8); /* Light background */
      color: #454245;
      padding: 15px 10px 15px 20px;
      border: 1px solid #00AFF0;
      border-radius: 8px;
      display: flex;
      flex-direction: column;
      margin-top: 20px;
    }

    .note_box .title_container {
      font-size: 16px;
      font-weight: bold;
      margin-bottom: 7px;
    }

    .note_box .subtext_container {
      display: flex;
      align-items: center;
    }

    .note_box .subtext_container i {
      font-size: 18px;
      margin-right: 10px;
      color: #00AFF0;
    }

    .note_box .subtext_container span {
      font-size: 14px;
      color: #454245;
    }
  </style>



  <div class="note_box">
    <div class="subtext_container">
      <i class="fas fa-pencil-alt"></i>
      <span> By default, service users have no board access and must be added as board members. They are required for <strong>Power Automate</strong> integration and for integrating <strong>Security Center</strong> via the Operations Center Plugin. Click <a href="https://docs.ops.center/en/article/authentication" target="_blank">here</a> to learn how to add them using Power Automate, and <a href="https://docs.ops.center/en/article/operations-center-plugin-for-security-center" target="_blank">here</a> for setting them up in Security Center.

</span>
    </div>
  </div>



</div><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><h3><strong>Contact Support</strong></h3><p>If you have questions or need assistance, please reach out to our support team via <a href="mailto:oc-support@genetec.com"><span style="color:black;">OC-Support@genetec.com</span></a>.</p><p>&nbsp;</p><p>&nbsp;</p>

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