Course recap
Positioning
We explored how to effectively position the Genetec™ Operations Center, emphasizing its ability to support multiple solutions within a single platform. Customers can start with one function and expand as needed, using the Operations Center for work ticketing, dispatching, and broader engagement beyond Security Center users.
Architecture
The Operations Center is a cloud-based SaaS solution with intuitive web and mobile applications. Its event-driven architecture securely stores inputs using blockchain technology, while an API-first design ensures seamless integration with other systems.
Licensing Recap
We reviewed how Operations Center licensing models address customer challenges. Its flexible approach allows easy expansion, integration, and customization based on customer needs. Key discovery questions help tailor solutions for each engagement.
For support, contact OC-Support@Genetec.com.