Manage your resources with Operations Center

Estimated Reading Time: 10 minutes

Resources are the backbone of efficient operations, helping you manage tasks, projects, and workflows seamlessly. In Operations Center, resources are thoughtfully categorized to cover every aspect of your work:

People: From staff members to contractors, this category represents the individuals who manage and execute your operations.
Equipment: Tools, machinery, servers, and communication systems fall under this category, ensuring your projects run smoothly.
Places: The physical locations where your operations take place, such as offices, warehouses, or remote sites.

Each of these categories is designed to help you organize and allocate resources effectively. In this article, you'll learn how to create resources and their types, customize layouts, and define fields and states for each resource type.

Navigate to resources page

Located at the top left of your screen, the Operations Center navigation menu provides quick access to your recent boards, system dashboards and reports, system settings, and resources. Clicking it will take you to the dedicated page where you can begin managing and creating resources.

Key Components for Resources

1. Resource category

Resources are categorized in People, Equipment, and Places. You can navigate to each category using the side bar:

2. Resource types

Each resource category can have different types created. For example, the "People" category can include various types such as dispatchers, officers, and more. The "Equipment" category can include different types like cameras, radios, and doors. The "Places" category can include various locations such as office buildings, parking lots, event centers, and more.

Add a new resource type

Feature Note Box

This feature is available to:

System admins & Resource admins

Click here to read about our roles and permission.

To add a resource type, click the + button at the top. This will open a popup where you must provide a title, add more details in the description field, and choose an icon to represent the resource type.

Edit resource type

Editing a resource type allows you to modify its title, description, and icon. To do this, hover over the resource type you want to edit and click the Ellipsis that appears. From the menu that opens, select Edit to make the necessary changes.

Create new resources

Now you can create your resources within each type. For example, you can start creating your dispatch officers by going to your "People" category and selecting the type for "Dispatch Officers." There, you’ll see the option to click the + create a person button. This opens a popup where you can add all the necessary fields for that type of resource.

Since Operations Center follows a fully customizable approach, the fields in this popup can be customized to best represent the information required for the resource category and type at hand. Click here to learn more.

Edit resources

To edit a resource, hover over it and click the ellipsis that appears. From the context menu, select "Edit." This will open a popup where you can modify the fields configured for the resource type on the left side, while the right side displays an overview of changes in the audit tab.

On top of this popup, you'll find a toolbar with several useful options:

Resource type: Use this to move the resource from one type to another, for example, from a Officer to a Administrator.

Edit its State: You can update the current status of the resource.

Set its Location: Adjust the location for the resource, if applicable.

Contact Support

If you have questions or need assistance, please reach out to our support team via OC-Support@genetec.com.