Welcome to Operations Center

Estimated Reading Time: 4 minutes

Introduction

Operations Center is a work management system built for security. Watch this video for a quick introduction.

Operations Center set out to help organizations efficiently manage what work and make sure the best qualified people using the right tools at the right place and time do them, in order to maximize work done, and minimize waiting time.

In order to achieve this, Operations Center is built on the Kanban methodology, which can be found through out the system design.

If you’re familiar with Kanban, you’ll feel right at home. For those new to Kanban, we recommend exploring its principles to understand why this method is considered the future of work management.

Further Reading: The Kanban Method & Principles and Practices of the Kanban Method.

Operations Center key components

Imagine starting your day with a clear overview of every operation, your team fully aligned on their tasks, and instant access to the resources needed to keep things moving smoothly.

No clutter, no confusion—just streamlined workflows and real-time updates. All this (and more) is possible with Operations Center, a unified solution that allows you and your team real-time visibility on all tasks and projects by displaying them as cards on your board.

1. Boards

A board is a representation of your team’s workflow—a workspace designed to map out every stage from start to finish. With fully customizable layouts, boards adapt to fit your processes, helping you manage tasks, track progress, and keep everyone aligned.

When you first log in...

You'll see all the boards you have access to—whether they’re boards you’ve created yourself or ones shared with you by your team.

Each system can host an unlimited number of boards, enabling teams to address diverse workflows and foster seamless collaboration across different projects and departments..

Tip Box

For easier access, pin your frequently used boards.

2. Cards

Cards represent individual tasks, projects, or pieces of work and move through the stages defined by columns and are tracked throughout their lifecycle. They contain all relevant information such as due dates, descriptions, and updates.

Contact Support

If you have questions or need assistance, please reach out to our support team via OC-Support@genetec.com.